: Use your mobile app, online banking portal, or call the bank's 24/7 hotline to freeze the card. This prevents unauthorized transactions while you prepare the formal statement.
Specify the approximate date, time, and circumstances of the loss (e.g., "lost in a public place" or "stolen").
Explicitly request the permanent blocking of the card and a reissue (reissue may involve a small fee depending on your tariff). : Your signature and the date. Important Considerations
: Name of the bank branch and your personal details (Full name, passport series/number, contact phone).
: If you cannot access the app, call the bank directly. You will need to provide identifying information such as your passport details or a secret "codeword".
To officially report a lost bank card (zajavlenie ob utere bankovskoj karty), you should follow a specific set of steps to secure your funds and request a replacement.