: The investigation reveals the murderer is a man who, as a child, was locked in a freezer by Roven. The detectives eventually track him down and make an arrest.

In the pilot episode of , titled " Pilot " (Season 1, Episode 1), the audience is introduced to Cassie Bedford, a bartender in Seattle who possesses the rare and often traumatic gift of communicating with the dead. The Premise

: Cassie provides crucial clues through her visions, including a "Peter Rabbit" figurine and a hazmat suit, which lead the detectives to realize the killer is an copycat of a deceased murderer, Ed Roven.

: Tom Hackett and his husband, Brian Currie, raised Cassie as a foster child and are among the few who know about her abilities.

: Cassie's foster father, Detective Tom Hackett, and his skeptical new partner, former FBI agent Damien Asante, investigate the murder of a young woman named Shannon Bell, whose eyes were missing.

Cassie lives in the "in-between," a purgatory-like realm where unsettled spirits seek her help to find peace. To cope with the gruesome nature of her visions, she often turns to alcohol, as seen in the episode's opening.

: The episode also introduces the malevolent spirit of Ed Roven himself, a serial killer whose evil continues to transcend time and haunt Cassie. Character Dynamics

: Initially a skeptic, Damien becomes a believer in Cassie's gift after her visions accurately assist in solving the Shannon Bell case.