: Devices with water damage, cracked screens, or missing serial numbers may be rejected for trade-in. Preparing Your Laptop Before handing over your device, you are responsible for: Best Buy Trade In Program FAQs
: Bring your laptop to a participating Best Buy location. An associate (often at the Geek Squad counter) will assess the device's condition and provide an immediate gift card if it qualifies. does best buy buy used laptops
Not all laptops are eligible for credit. Best Buy evaluates devices based on several criteria: : Devices with water damage, cracked screens, or
: Use the Trade-In Estimator to get a preliminary value. If you accept, Best Buy provides a free shipping label. Once they receive and inspect the device, an e-gift card is typically sent within 5–9 business days. Eligibility and Value Factors Not all laptops are eligible for credit