Check your current balance or available credit.
If you prefer not to wait on hold, Citibank and Best Buy offer several digital alternatives:
Mon–Fri: 9 a.m.–9 p.m. local timeSat: 8 a.m.–8 p.m. local timeSun: 8 a.m.–6 p.m. local time 1-888-738-4624 24/7 (for website issues) International (Collect) 1-423-467-6543 Vary by region Rewards Assistance 1-888-237-8289 Standard Best Buy customer care When to Call the Hotline
You can pay your bill through the automated system for no fee. Ensure you have your account number and a valid U.S. bank check ready.
Text PAY to 81964 from your registered mobile device to initiate a payment after identity confirmation.
Secure your account immediately if your card is missing. Other Ways to Manage Your Account
You should use the primary hotline () for the following tasks:
Log in to the Citibank Account Online portal to view statements, pay bills, and update personal info.