Airasia 【90% Best】

It holds a 3-Star Low-Cost Airline rating from Skytrax, which reflects a decent standard for cabin cleanliness and buy-onboard food and beverage quality. The "Bad": Customer Support and App Usability

The AirAsia MOVE app has faced criticism for technical glitches, such as failing to confirm bookings or send itineraries promptly. airasia

Many users report difficulty reaching human agents, often being routed through the "Bo" chatbot. Reviewers on the Apple App Store have noted long delays in refund processing and issues with the airline honoring flexible cancellation policies. It holds a 3-Star Low-Cost Airline rating from

‎AirAsia MOVE: Flights & Hotels - Ratings & Reviews - App Store airasia